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Operations

Troubleshooting

Connection, authorization, job, output, and credit failures.

Connection problems

SymptomCheck
Client cannot discover OAuthOpen the protected-resource and authorization-server well-known URLs directly
Redirect URI rejectedUse the exact registered HTTPS URI or a loopback HTTP URI
401 from MCPRefresh the token, verify Bearer header, and ensure the token audience is this resource
CLI callback never arrivesCheck browser, loopback firewall, and that the CLI process is still running

Generation problems

SymptomAction
Job remains queuedKeep the original ID, check worker health, and do not resubmit automatically
Job failedRead its error, adjust unsupported inputs, and estimate before retrying
No output URLPoll until succeeded; queued and running jobs intentionally have no final asset
Insufficient creditsReduce duration, resolution, quality, or batch size, or add credits