Contact
Talk to the TrueCut team.
For the fastest answer, tell us what you were trying to make and include the relevant job ID, approximate time, and error message. Never include a password or access token.
Product and account support
Get help with generations, credits, uploads, saved assets, connected clients, or account access.
- [email protected]
- Include a job ID when a generation is involved
- Use the support guide for common connection errors
Security reports
Send suspected vulnerabilities or account-security issues to the support address with “Security” in the subject. Do not place sensitive exploit details in a public issue.
Partnerships and teams
Tell us about your production workflow, expected volume, collaboration requirements, and the models or controls your team needs.
Privacy requests
Use the same verified account email when requesting access, correction, or deletion so the team can validate ownership.